Solutions Manager

As a Solutions Manager you will be responsible for delivering the PPS Solutions Growth Plan across existing client accounts and supporting tender activity for new and retained contracts nationally. You will play a pivotal role in utilising lessons learned and best practice to enhance client solutions, embedding excellence across project delivery.

This is a high-profile role at the heart of the Projects Growth team. You will shape client solutions, influence strategy, and work alongside senior leaders to drive innovation, sustainability, and commercial success across key accounts.

Key Responsibilities

• Develop and maintain a comprehensive understanding of the organisation’s products, services, and project delivery value propositions.

• Act as a project delivery Subject Matter Expert (SME), supporting sales and bid teams.

• Help shape win strategies for bids and complex sales opportunities.

• Identify and develop new business opportunities, service enhancements, and engagement programmes with key clients and prospects.

• Lead solution design and commercial content, creating holistic, differentiated offerings.

• Work with the Projects Centre of Excellence to integrate emerging digital and AI solutions into PPS value propositions.

• Collaborate with Project and Solutions Directors to resolve live delivery issues.

• Promote a positive, customer-oriented culture, particularly at C-suite level.

• Align products and services with client objectives, share cross-sector insights, and contribute to the PPS Community knowledge base.

• Contribute to programme plans and business cases, supporting multi-year client investments.

• Build trusted relationships with current and prospective internal and external stakeholders.

Person Specification

• Proven experience as a Solutions Manager, Consultant, or Account Manager in project delivery.

• Solid understanding of project management and delivery processes and protocols.

• Skilled at engaging with internal and external stakeholders at all levels.

• Strong communication skills, with the ability to tailor messaging to varied audiences.

• Proven ability to deliver results in a matrix environment and embed strategic initiatives.

• Experience managing high-level programme plans and investments.

• Graduate-level technical knowledge of the built environment.

• Ability to translate client feedback into actionable, value-driven solutions.

• Track record of contributing to revenue growth and margin improvement.

• Ability to embed sustainability initiatives and digital innovation tools into client solutions.

• Drive internal knowledge sharing, feedback loops, and the embedding of strategic initiatives into business-as-usual operations.

• Capable of passing Central Government Security Clearance (SC) vetting.

Desirable

• Experience working within a Centre of Excellence or innovation function.

• Familiarity with sustainability frameworks and digital transformation in project delivery.

• Background in developing value propositions and supporting senior-level solution workshops.



Qualifications

Professional qualifications (e.g., RICS, APM, CIOB) are advantageous but not essential.