CAFM Manager

CAFM Manager

Location: Home-based

Salary: £50,000 per annum

Benefits:

Pension: Eligible to join the company pension scheme after 6 months (4% employee / 8% employer contribution)

25 days annual leave plus bank holidays

The Role

We are recruiting for an experienced CAFM Manager to play a key role in bridging operational delivery and CAFM system development across a large, complex FM environment. This is a home-based role with strong stakeholder engagement across operations, IT, and senior leadership.

You will take ownership of CAFM governance, system optimisation, and continuous improvement, ensuring the CAFM platform fully supports operational effectiveness, mobilisation activity, and long-term asset management.

Reporting & Stakeholders

Reports to: Senior CAFM Development Manager

Direct reports: None

Budget responsibility: None

Internal stakeholders:

Contract Managers, Account Leads, IT Leads/Managers, Commercial Managers, CAFM team members

External stakeholders:

Consultants, partners, suppliers, and clients/customers

Key Responsibilities

Act as the key interface between operational teams and the CAFM function, ensuring systems align with business objectives

Lead the development and management of a CAFM Super User Community, facilitating workshops and forums to drive innovation and best practice

Own CAFM governance, working closely with CAFM Technical Managers and IT partners to prioritise improvements and workstreams

Conduct audits and validation of operational CAFM usage and procedures

Collaborate with Regional Directors and Business Managers to design, document, test, and embed CAFM workflows

Support mobilisation of new contracts, including full CAFM implementation as part of the operational solution

Identify, report, and resolve system issues through structured action plans

Evaluate new systems, upgrades, and software releases, producing review papers and recommendations

Build and manage large datasets relating to PPM activity and asset information for CAFM import and operational use

Key Competencies

Strong understanding of organisational goals and operational delivery

Collaborative and supportive approach to working with stakeholders

Ability to deliver objectives and drive continuous improvement

Professional, customer-focused mindset

Skills & Experience

Essential:

Minimum of 5 years’ experience in a similar CAFM or systems-focused role

Strong experience with CAFM solutions, including database structures, configuration, and coding

Ability to map and document processes and procedures

Solid understanding of PPM schedules and asset lifecycle management

Experience with FSI Concept Evolution

Desirable:

Experience with mobile CAFM solutions

Involvement in large-scale mobilisation and demobilisation projects

Strong reporting and data visualisation skills (Power BI and/or Tableau)

Workflow design experience

Basic knowledge of SQL