Facilities Manager

Job Title: Facilities Manager

Location: Greenwich

Salary: Up to £42,000

Full-time, Permanent

Overview:

A leading national facilities management provider is seeking a capable and proactive Facilities Manager to lead operations on a high-profile public sector contract in Greenwich. The role requires a confident individual with a strong background in both hard and soft FM services, and a keen focus on health & safety, compliance, and operational delivery.

Role Purpose:

You will be responsible for delivering a consistently high standard of facilities management across the site, supporting the Contract Manager in the leadership of daily operations, client engagement, and compliance. The position is a key leadership role, covering elements of office management and service delivery across both hard and soft services.

Key Responsibilities:

Operational & Administrative:

• Manage daily FM operations, ensuring high service delivery across the contract

• Maintain full compliance with health & safety legislation (HASWA 1974) and internal H&S processes

• Keep all compliance trackers and audit documentation up to date

• Ensure all KPIs and SLAs are met or exceeded

• Coordinate with site teams and stakeholders to ensure smooth delivery of services

• Attend and contribute to daily operations meetings and client liaison sessions

Health & Safety:

• Support the Contract Manager in producing health & safety statistics and incident reporting

• Lead site compliance initiatives and audits

• Oversee COSHH and statutory requirements

People Management & HR:

• Support recruitment and onboarding, including agency liaison and interviews

• Organise inductions, issue contracts, and manage probation review reminders

• Maintain training matrices and arrange staff training

• Administer the Employee Development Review process

Client & Stakeholder Relations:

• Act as a key point of contact for client queries and contract-related meetings

• Build positive relationships with all departments, school heads, and public sector clients

• Ensure service delivery aligns with client expectations and contract obligations

Key Skills & Attributes:

• Strong organisational and administrative skills

• Excellent communication, both verbal and written

• Effective problem-solving and analytical thinking

• Ability to lead teams and manage complexity in a live operational environment

• Highly reliable with a detail-oriented mindset

• Client-facing confidence and professionalism

Technical Knowledge:

Essential:

• Proficiency in Microsoft Office/Google Suite

• Ability to take clear and accurate minutes

• Understanding of health & safety processes and compliance

• Familiarity with Paymech administration and CAFM systems

• Strong general HR knowledge



Desirable:

• Experience in a contract or PFI environment

• Prior exposure to facilities management in schools or educational settings

• Understanding of P&L and finance systems